Crowne Plaza Fallsview Hotel - Niagara Falls

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Fallsview Hotel - Niagara Falls

Free Wi-Fi

Free Wi-Fi in rooms

Parking

CAD 29 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Spa & wellness center

Overview

Crowne Plaza Fallsview Hotel is a 4-star property offering an indoor swimming pool, loungers and an outdoor swimming pool in the center of Niagara Falls. The grand hotel was built in 2008 and refurbished in 2009.

The hotel is superbly situated in a business area, close to gardens and a river. The property is set within 2 km distance from Niagara Falls city center.

Niagara Falls History Museum is 1.7 km from the hotel and Oakes Garden Theatre is 1.6 km away.

The venue is notable for the great location within a 70-minute drive to Toronto City Centre airport.

Rooms

Offering TV with satellite channels, a private safe, pay television, temperature control and wireless internet, elegant guestrooms boast a classic interior. The rooms enjoy a spectacular view of Horseshoe Falls and Niagara Falls. Bathrooms come with a hairdryer, a shower and free toiletries.

Eat & Drink

The hotel’s excellent restaurant serves a variety of Italian dishes. Guests can share a meal in Rainforest Cafe and Hard Rock Cafe, located about 150 meters away.

A full breakfast is served at affordable prices. 

Services

The on-site car rentals are also provided.

Relax

A spa area, a Jacuzzi and a sauna as well as a gym and fitness classes are offered on the premises. On-site sport activities include mini golf and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at CAD 29 per day.

Year renovated:   2009.  Number of floors:   12.  Number of rooms:   234.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Gay friendly
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course
  • Table tennis

Services

  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Casino
  • Aqua park
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Waterfall view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 4 may stay for free in an extra bed. 
  • All children under the age of 19 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Fallsview Hotel - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

Get directions
City Center
  • Niagara Falls
    5000 ft
Airports
Train Stations
  • Amtrak/Via/Go Train Station
    1.2 mi
  • Niagara Falls, NY Station
    2.6 mi
Underground stations
  • Union
    41.3 mi
  • Bus stop
    2700 ft
Restaurants
  • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
    200 ft
  • Planet Hollywood (cuisine: American)
    200 ft
Parks
  • Galaxy Golf
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    12
  • Number of rooms:
    234

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Crowne Plaza Fallsview photos Room
Tradition Room
Bed type: Double beds
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Crowne Plaza Fallsview photos Room
    King Room
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities
      Crowne Plaza Fallsview photos Room
      Queen Room
      Bed type: 2 Queen-size beds
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Crowne Plaza Fallsview photos Room
        Executive King Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Crowne Plaza Fallsview photos Room
          Executive Queen Room
          Bed type: 2 Queen-size beds
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Crowne Plaza Fallsview Hotel - Niagara Falls Niagara Falls location
            Show big map »

            Hotel Address:

            5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

            Get directions
            City Center
            • Niagara Falls
              5000 ft
            Airports
            Train Stations
            • Amtrak/Via/Go Train Station
              1.2 mi
            • Niagara Falls, NY Station
              2.6 mi
            Underground stations
            • Union
              41.3 mi
            • Bus stop
              2700 ft
            Restaurants
            • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
              200 ft
            • Planet Hollywood (cuisine: American)
              200 ft
            Parks
            • Galaxy Golf
              1400 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              12
            • Number of rooms:
              234

            Hotel Awards

            CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Canada

            Use Badge

            Crowne Plaza Fallsview Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Planet Hollywood - 400 ft
            • Nightmare Fear Factory - 1000 ft
            • Ripley's Moving Theater - 1400 ft

            Places of interest

            Convention centers

            Amusement

            • Ride Niagara - 700 ft
            • Casino Niagara - 700 ft
            • Dazzleland Family Fun - 1000 ft
            • Sky Wheel - 1000 ft
            • Firehall Theatre - 1700 ft

            Monuments and Landmarks

            Museums

            • Movieland Wax Museum - 1000 ft
            • Ripley's Believe It or Not Museum - 1000 ft
            • Circus World Display Ltd - 1000 ft
            • Clifton Hill Area - 1000 ft
            • Guinness World of Records - 1400 ft
            • Louis Tussaud's Waxworks - 1400 ft
            • Rockworld - 1400 ft
            • Rock Legends Wax Museum - 1400 ft
            • House of Frankenstein - 1400 ft
            • Castle Dracula Wax Museum - 1400 ft
            • Alien Encounter - 1700 ft
            • Criminals Hall of Fame - 1700 ft
            • Schoellkopf Geological Museum - 2300 ft

            Golf courses and Country clubs

            Local attractions

            • Niagara's Fury - 1.0 mi
              6650 Niagara Pkwy, Niagara Falls
            • Cham Shan Temple - 1.4 mi
              4303 River Road, Niagara Falls
            • Queen Victoria Park - 1.8 mi
              7400 Portage Road, Niagara Falls
            • Niagara Falls History Museum - 1.1 mi
              5810 Ferry St., Niagara Falls
            • Niagara Falls Discovery Center - 1.6 mi
              Niagara Falls State Park, Niagara Falls

            Near the hotel

            • Fallsview Indoor Waterpark - 500 ft
              5685 Falls Avenue, Niagara Falls
            • Adventure City - 800 ft
              4915 Clifton Hill, Niagara Falls
            • Brick City - 800 ft
              Clifton Hill, Niagara Falls
            • The Haunted House - 900 ft
              4943 Clifton Hill, Niagara Falls
            • Bird Kingdom - 700 ft
              5651 River Rd, Niagara Falls
            • The Great Canadian Midway - 800 ft
              Clifton Hill, Niagara Falls
            • Guinness World Records Museum - 900 ft
              4943 Clifton Hill, Niagara Falls

            Restaurants nearby

            • Rainbow Room by Massimo Capra - 200 ft

              Address: 5685 Falls Avenue (in the Crowne Plaza Hotel)
              Phone: 905-374-4447

              68% likes this, based on 272 reviews
              Cuisine: Italian, Canadian
              Price Range: USD 11 - USD 45

            • Hard Rock Cafe - 400 ft

              Address: 5685 Falls Avenue
              Phone: 905- 356-7625

              54% likes this, based on 522 reviews
              Cuisine: American

            • Starbucks Cafe Niagara Falls - 200 ft

              Address: 5685 Falls Avenue
              Phone: 905-374-4447

              51% likes this, based on 46 reviews

            • Planet Hollywood - 200 ft

              Address: 4608 Bender St.
              Phone: 905-374-8332

              Cuisine: American

            • Lucky's Steakhouse - 300 ft

              Address: 5705 Falls, Casino Niagara, 2nd Floor
              Phone: 905 374-3598

              82% likes this, based on 73 reviews
              Price Range: USD 21 - USD 26

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              12
            • Number of rooms:
              234

            Hotel Awards

            CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Canada

            Use Badge

            Hotels nearby
            Niagara Family Inn
            3 stars
            0.4 km
            Niagara'S Best Inn
            3 stars
            0.8 km
            Cities nearby

            Crowne Plaza Fallsview Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza Fallsview

            Average guest rating

            7.0out of 10
            Very good
            Based on 53 reviews

            Rating by category:

            Location
            10.0
            Rooms
            10.0
            Service
            8.0
            Value
            8.0
            Dining
            2.0

            Guest reviews

            • Couple
              8.2

              The view from the restaurant was amazing. The shower was great and the room was clean.

              Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

            • Couple
              5.8

              Good views of both the American Falls and Horseshoe Falls

              It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

            • Family with children
              7.4

              The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

              The airconditioning is not that strong:( the room is a bit small.

            • Couple
              5.4

              Nice lobby, close to the falls

              Tiny Rooms, simple bathroom, view of parking garage...

            • Older travelers
              4.6

              The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

            • Couple
              9.2

              The beds are extremely comfortable and the staff are excellent.

              The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

            • Older travelers
              10.0

              The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

              No complaints.

            • Single
              9.2

              I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

              If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

            • Group of friends
              9.6

              The room was wonderful. Lots of room to move around. Very nice patio.

              We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

            • Older travelers
              8.2

              The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

            • Couple
              10.0

              We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

            • Older travelers
              7.4

              We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

              After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

            • Older travelers
              9.2

              Location and ambiance. Views were excellent too.

              The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

            • Family with children
              3.2

              We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

            • Older travelers
              7.4

              The location and the view of the Falls is excellent.

              Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

            How to reach hotel

            hotel Crowne Plaza Fallsview Hotel - Niagara Falls Niagara Falls location
            Show big map »

            Hotel Address:

            5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

            Get directions
            City Center
            • Niagara Falls
              5000 ft
            Airports
            Train Stations
            • Amtrak/Via/Go Train Station
              1.2 mi
            • Niagara Falls, NY Station
              2.6 mi
            Underground stations
            • Union
              41.3 mi
            • Bus stop
              2700 ft
            Restaurants
            • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
              200 ft
            • Planet Hollywood (cuisine: American)
              200 ft
            Parks
            • Galaxy Golf
              1400 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              12
            • Number of rooms:
              234

            Hotel Awards

            CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Canada

            Use Badge